TOP 7 MISTAKES MERCHANTS MAKE WHEN USING SLOT QRIS PAYMENTS
SLOT QRIS payments are supposed to make your life easier SLOT THAILAND. One scan, instant cash, no fuss. But if you’re making these seven mistakes, you’re leaving money on the table—or worse, losing customers. Let’s fix that.
YOUR QR CODE IS HARD TO FIND OR SCAN
Customers won’t hunt for your QR code. If it’s buried under a pile of receipts, taped to a back wall, or printed too small, they’ll walk. Worse, if the code is faded, wrinkled, or under bad lighting, their app won’t scan it. That’s a lost sale in seconds.
Solution: Place your QR code at eye level near the checkout. Use a stand or a clear acrylic holder. Print it on a matte finish to avoid glare. Test it weekly with your own phone—if it doesn’t scan in one try, reprint it.
YOU DON’T DISPLAY THE QRIS LOGO CLEARLY
Not every customer knows what QRIS is. If your QR code doesn’t have the official QRIS logo next to it, they might assume it’s a random code or a scam. Trust evaporates fast.
Solution: Always pair your QR code with the official QRIS logo. Use the exact colors and proportions from the Bank Indonesia guidelines. If you’re using SLOT’s branded QR, keep it clean and uncluttered.
YOU IGNORE SETTLEMENT TIMES AND FEES
SLOT QRIS payments settle into your account fast—but not instantly. Some merchants expect money to appear in real-time, then panic when it doesn’t. Others forget about the small transaction fees, which add up if you’re processing thousands of payments a month.
Solution: Know your settlement schedule. SLOT typically settles within 1-2 business days. Track your fees—QRIS fees are capped at 0.7% per transaction, but SLOT might have its own small markup. Factor this into your pricing.
YOU DON’T TRAIN YOUR STAFF ON QRIS BASICS
Your cashier hands a customer a receipt and says, “Just scan this.” The customer stares blankly. The cashier doesn’t know how to help. The line grows. The customer leaves. This happens every day.
Solution: Train every staff member on how QRIS works. They should know how to guide a customer through scanning, what to do if the payment fails, and how to check if the payment went through. Role-play it until it’s second nature.
YOU FORGET TO RECONCILE PAYMENTS DAILY
You assume every scan equals money in your account. Then you check your balance at the end of the month and find discrepancies. Maybe a payment failed, or a customer scanned the wrong code. Now you’re chasing ghosts.
Solution: Reconcile your QRIS payments every single day. Use SLOT’s dashboard to match transactions with your sales records. Flag any mismatches immediately. The longer you wait, the harder it is to fix.
YOU DON’T PROMOTE QRIS AS A PAYMENT OPTION
You have QRIS set up, but you don’t tell anyone. Customers pull out cash or cards because they don’t know you accept digital payments. You’re missing out on impulse buys and tech-savvy shoppers.
Solution: Put up signs: “Scan QRIS for Faster Checkout.” Train staff to say, “Would you like to pay with QRIS? It’s faster.” Mention it on your social media. Make it impossible to miss.
YOU LET YOUR QR CODE BECOME A SECURITY RISK
A customer scans your QR code, but instead of paying you, they’re redirected to a phishing site. Or worse, someone swaps your QR code with their own. Now your money is gone, and your reputation is ruined.
Solution: Use a static QR code only if it’s your own. For dynamic codes (like those generated by SLOT), enable two-factor authentication on your account. Check your QR code daily to ensure it hasn’t been tampered with. Never let it sit unattended in a public space.
HOW TO FIX ALL SEVEN MISTAKES IN ONE WEEK
Day 1: Audit your QR code placement and visibility. Fix it immediately.
Day 2: Train your staff. Run a mock transaction drill.
Day 3: Update your signage and social media to promote QRIS.
Day 4: Set up daily reconciliation in SLOT’s dashboard.
Day 5: Verify your settlement times and fees with SLOT’s support.
Day 6: Test your QR code security. Enable 2FA if you haven’t.
Day 7: Do a full review. Fix anything you missed.
SLOT QRIS is a powerful tool—but only if you use it right. These mistakes are common, but they’re also avoidable. Stop losing sales, stop frustrating customers, and start making QRIS work for you. The fix takes less than a week. Do it now.